{"id":7100,"date":"2021-04-23T10:35:26","date_gmt":"2021-04-23T08:35:26","guid":{"rendered":"https:\/\/www.hse.cz\/?page_id=7100"},"modified":"2025-12-03T10:59:39","modified_gmt":"2025-12-03T09:59:39","slug":"reklamace-hse","status":"publish","type":"page","link":"https:\/\/www.hse.cz\/index.php\/reklamace-hse\/","title":{"rendered":"Reklamace"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7100\" class=\"elementor elementor-7100\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fcb628d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcb628d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-428160b\" data-id=\"428160b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b62457a elementor-widget elementor-widget-breadcrumbs\" data-id=\"b62457a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.hse.cz\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b788cc elementor-widget elementor-widget-heading\" data-id=\"8b788cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reklamace<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881d76f elementor-widget elementor-widget-text-editor\" data-id=\"881d76f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pokud v pr\u016fb\u011bhu pou\u017e\u00edv\u00e1n\u00ed v\u00fdrobku (nejd\u00e9le v\u0161ak do konce z\u00e1ruky) zjist\u00edte jeho vadu, neprodlen\u011b n\u00e1s pros\u00edm kontaktujte bu\u010f na e-mailov\u00e9 adrese reklamace@hse.cz, nebo po\u0161tou na adrese HSE, spol. s r.o., Nerudova 957, 396 01 Humpolec a sd\u011blte n\u00e1m pros\u00edm tyto \u00fadaje:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a99cfc8 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a99cfc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">jm\u00e9no, p\u0159\u00edjemn\u00ed nebo n\u00e1zev spole\u010dnosti a adresu kupuj\u00edc\u00edho,<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">telefonn\u00ed \u010d\u00edslo a e-mailovou adresu,<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u010d\u00edslo objedn\u00e1vky, \u010d\u00edslo faktury a datum dod\u00e1n\u00ed,<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">popis z\u00e1vady,<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace po\u017eadujete (zda v\u00fdm\u011bnu zbo\u017e\u00ed za nov\u00e9, jeho opravu, slevu z kupn\u00ed ceny, nebo chcete odstoupit od kupn\u00ed smlouvy).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-866f53d elementor-widget elementor-widget-text-editor\" data-id=\"866f53d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u016fle\u017eit\u00fd je p\u0159edev\u0161\u00edm co nejpodrobn\u011bj\u0161\u00ed popis z\u00e1vady (o jakou z\u00e1vadu se jedn\u00e1, na kter\u00e9m m\u00edst\u011b na zbo\u017e\u00ed vznikla, jak se projevuje apod.). M\u016f\u017eete p\u0159ilo\u017eit i fotografie, urychl\u00edte t\u00edm vy\u0159\u00edzen\u00ed reklamace. Po p\u0159ijet\u00ed reklamace v\u00e1s budeme kontaktovat s n\u00e1vrhem dal\u0161\u00edho postupu<\/p><p>Zobrazte si <strong>reklama\u010dn\u00ed \u0159\u00e1d<\/strong> spole\u010dnosti HSE, spol. s r.o. <strong><a href=\"\/wp-content\/uploads\/2023\/07\/reklamacni-rad-hse-072023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">zde<\/a><\/strong>.<\/p><p>K nahl\u00e1\u0161en\u00ed reklamace m\u016f\u017eete pou\u017e\u00edt tak\u00e9 n\u00e1\u0161 <strong>reklama\u010dn\u00ed formul\u00e1\u0159<\/strong>, kter\u00fd je ke sta\u017een\u00ed <strong><a href=\"https:\/\/www.hse.cz\/wp-content\/uploads\/2022\/08\/Reklamacni-protokol-ID-410019.xlsx\" target=\"_blank\" rel=\"noreferrer noopener\">zde<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2b6e31f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2b6e31f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-174fad1\" data-id=\"174fad1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebd3b63 elementor-widget elementor-widget-heading\" data-id=\"ebd3b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Reklamace\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72a4bd9 elementor-widget elementor-widget-text-editor\" data-id=\"72a4bd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tom\u00e1\u0161<br \/>Kod\u00fdm<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a789ca5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a789ca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:reklamace@hse.cz?subject=Reklamace\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">hsereklamace@jeldwen.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-99fa203\" data-id=\"99fa203\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c293762\" data-id=\"c293762\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklamace Pokud v pr\u016fb\u011bhu pou\u017e\u00edv\u00e1n\u00ed v\u00fdrobku (nejd\u00e9le v\u0161ak do konce z\u00e1ruky) zjist\u00edte jeho vadu, neprodlen\u011b n\u00e1s pros\u00edm kontaktujte bu\u010f na e-mailov\u00e9 adrese reklamace@hse.cz, nebo po\u0161tou na adrese HSE, spol. s r.o., Nerudova 957, 396 01 Humpolec a sd\u011blte n\u00e1m pros\u00edm tyto \u00fadaje: jm\u00e9no, p\u0159\u00edjemn\u00ed nebo n\u00e1zev spole\u010dnosti a adresu kupuj\u00edc\u00edho, telefonn\u00ed \u010d\u00edslo a e-mailovou adresu, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"iawp_total_views":32,"footnotes":""},"folder":[],"class_list":["post-7100","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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